How to order

 

Ordering options

At Golden Root, we strive to deliver a great shopping experience to our customers. To make your ordering process as easy as possible we offer you a few convenient ways to pay for the products of your choice:

Web(online) order

Web Order - icon
Straightforward, convenient and 100% secure.

By telephone

Telephone order - icon

Phone our customer helpline on 08451 64 78 78 and place your order.

Order by post

Postal order- icon

Send us you order details using the form provided.

Fax order

Fax order - icon

Fax us your order details on 08451 64 78 79

Via email

Email order - icon
send us you order details to orders@golden-root.co.uk.
Please remember to include your name, (member ID – if you have one), address, and payment details. A contact phone is useful if we need to contact you about your order.

Telephone Order

Email order - icon

Phone your order on 08451 64 78 78. Pay by credit card for immediate dispatch of your order.

(Orders received by 14.00 will be sent the same day). Phone lines are open from 9.00 to 17.00 GMT Monday to Friday on normal working days. Closed at the weekend and public holidays when you are able to leave us a message in order for us to call you back. Our friendly operators will be happy take you through the simple process.
We will require your personal details and please, have your credit card details ready for payment. Please have details of the products you would like to order & the details for delivery. Existing customers - Please quote your member ID with all orders. New Customers - Please tell us the media from where you heard about us i.e. which search engine or publication.
We accept Visa, Mastercard, Electron, Switch, Solo and JCB cards. Click here for more details on using your card for payments.

Order by post

Email order - icon

Post your order to:

Finestan Trading
27 Old Gloucester Street
London WC1N 3XX
When ordering for the first time, please, be sure to include your full contact details including your name, address and your payment.
A contact phone is useful if we need contact you about your order. Using your Credit or Debit Cards When using your card for payments make sure you include the following details:

  • The card number
  • The card expiry date
  • The cardholder’s full name, address where your cc statements are sent to.
  • For Switch cards, the Issue number or ‘start date’
  • Security Code. (Last three digits on back of the card, on the signature strip).

Postal Order payments will be dispatched on the same day of receipt. Allow 7 days for cheques to clear. Cheques paid to Finestan Trading Ltd.
Send cash only at your own risk.

We accept Visa, Mastercard, Electron, Maestro and JCB cards. Click here for more details on using your card for payments.

Order by fax

Email order - icon

Fax us on UK 08451 64 78 79. Please remember to include your name, contact number, address details and credit/debit card details / indicate your chosen products.

A contact phone is useful if we need contact you about your order.
(Credit Card orders received by 14.00 will be sent the same day). Phone lines are open from 9.00 to 17.00 GMT Monday to Friday on normal working days. Closed at the weekend and public holidays when you are able to leave us a message in order for us to call you back. Using your Credit or Debit Cards When using your card for payments make sure you include the following details:

  • The card number
  • The card expiry date
  • The cardholder’s full name, address where your cc statements are sent to.
  • For Switch cards, the Issue number or ‘start date’
  • Security Code. (Last three digits on back of the card, on the signature strip).

Postal Order payments will be dispatched on the same day of receipt. Allow 7 days for cheques to clear. Cheques paid to Finestan Trading Ltd.
Send cash only at your own risk.

We accept Visa, Mastercard, Electron, Maestro and JCB cards. Click here for more details on using your card for payments.

 

ORDER NOW BY: